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Economics Technology

The Future of Coaching

In 2002, Danny Kahneman was awarded the Nobel Prize in economics for his groundbreaking work on the psychology of judgement and decision making. Along with Amos Tversky, his long-time collaborator, Kahneman uncovered systematic shortcuts in how the human mind works that often turn out to be wrong. They labeled these systematic biases “heuristics”, and described […]

Categories
Economics

The Emotion Economy

In their seminal Harvard Business Review essay Welcome to the Experience Economy, Joseph Pine and James Gilmore made the argument that experiences are a unique economic offering, as distinct from products and services. They present a model of The Progression of Economic Value : beginning with commodity extraction, to product manufacture, to delivering services, and […]